It is owned and run by Mike Wilby who is a qualified carpenter and locksmith , QBCC and Security licensed in his own right with over 20 years experience The company was formed by Mike in response to constant requests to help get jobs finished and carry out the small "difficult" jobs which larger companies are simply not interested in , getting these jobs has resulted in people coming back to us time after time to handle the whole job correctly At the core of 3DM's Service ethics are the 3 R's ■ Reliability ■ Reasonable Cost ■ Repeat Business Reliability Nobody likes to be treated with disrespect - We believe that failing to keep appointments without any contact or notice shows lack of respect for customers We are constantly amazed to hear people telling us about contractors they wasted a whole day waiting for Nobody likes to be lied to - we believe that telling clients one thing and doing another is dishonest and has no place in a professional company If we are not able to take on your job and complete it within your required timeframe we will say so and recommend one of our trusted associates who may be able to Work will always be completed to the required standards. Reasonable Cost Everybody has a budget that they need to work within - us included , we do not claim to be the "cheapest chippies in town" , We do promise to be as competitive as possible when measured against other professional licensed contractors ,and consistently deliver quality service at reasonable cost. Repeat Business Advertising is expensive so we don't want to have to do it! If we provide reliable service at reasonable cost we will get repeat business and remain able to keep our prices reasonable - we call this the "positive feedback loop" and is the reason we believe that adhering to our service ethics will ensure our success. How can 3DM help your business? 3DM's Director Mike has spent many years "on the tools" in London and Brisbane working in the fast-paced world of shop fitting and Commercial interiors he spent many years working as an emergency call carpenter and locksmith attending break-ins across London – the perfect “real world” training ground for developing a genuine hands on understanding of security – what works and what is a waste of money His years of experience within this industry will help answer all of your questions and take care of all of your needs. 3DM undertakes repair, maintenance and alteration work for shops, offices, general commercial premises & medical facilities Why choose 3DM to work on you home? At 3DM we understand that people's houses are both their homes and for many the single biggest financial investment they will ever make. We believe that customers should be given fair and honest advice at all times on: What they can truly expect from all work done on their property How long work will take What the total cost should be We have witnessed some shoddy and even hazardous work done by unlicensed contractors and urge people to check any contractors QBCC/security licence before starting any work