How records are built, tiered, and refreshed

Australian businesses operating in field service trades — plumbing, electrical, building, drainage, gas, refrigeration, arboriculture, and adjacent disciplines.

A business enters the index when it has at least one canonical anchor: an ABN, a state licence number, or both.

The index is rebuilt on a rolling cadence from canonical sources. ABR refreshes daily. State licence registers refresh weekly to monthly depending on jurisdiction.

New businesses appear as they appear in those sources — we do not accept user-submitted records into the public index.

The resolver matches across ABN, ACN, licence number, business name, registered address, and domain control. A confident match collapses to one canonical slug; ambiguous matches are kept separate with a soft cross-reference.

The resolver runs on every ingest pass.

Each fact on a record is tagged with the source that contributed it. Tier 1 sources are canonical registers — ABR, ASIC, and the state licence authorities. Tier 2 sources are public disclosures published by the businesses themselves. Tier 3 sources are owner-claimed edits made after a verified claim.

A claim flips a record's public state to claimed only after the operator verifies ownership against at least one canonical anchor: an ABN-matched email, a licence-number-and-name match, a domain-verified email, or a phone OTP.

A claim grants the operator the ability to edit the record. It does not change what we sourced from registers — those stay anchored to their authorities.

Most records on the public surface are not rich. We show that honestly. Thin records are explicitly marked as thin. Missing fields are explicitly marked as missing.

We do not pad thin records with generic copy, AI-generated descriptions, or marketing language to make them look fuller than they are.

No reviews. No ratings. No paid placement. No quote forms. No personal contact details for natural persons beyond what is already disclosed publicly by the business. No data that we cannot trace back to a source.

If a record contains incorrect information, or if you believe data has been included that should not be, submit a correction request. We review every request, and we will not publish facts we cannot defend.