Company Background Roller Shutter Rescue was launched as a company in June 2007. Darren Coles, owner of Colourshade Blinds Pty Ltd recognized a need in the market to specialize in the repair and servicing of Roller Shutters. Extensive research and marketing was conducted and provided the basis for the establishment of Roller Shutter Rescue. Our core principles are: No Call out fee, and No additional charging per 15 minutes Timely responses Practical solutions Genuine Warranties Repairs to all makes We now operate in South Australia as a team of five and expanding rapidly, across South Australia and soon to launch in Melbourne and Brisbane. Our team in South Australia consists of telephone and email service representatives, service technicians and technical support. Specialities We specialize in providing solutions tailored to your needs. Roller Shutter Rescue provides advice on the suitability of products with your needs in mind. Our unbiased technicians are trained in all facets of roller shutter installation and operations, including solar and battery. We have invested in equipment, such as scaffolding to facilitate difficult access issues. We can assist with any of the items listed below plus much more: 240 volt motors and switches, troubleshooting and replacements 24 volt motors 12 volt motors ODS motors ODS handsets and componentry Replacement Roller Shutter curtains Broken straps and cables Keyswitch operation for shop fronts Remote control operation Emergency repair due to break-ins Our Essential Services Roller Shutter problems? NO Problem! We repair, maintain, restore, renovate all brands of shutters. We are ready to assist in providing you with the best advice and solution to your roller shutter needs. Basic Repairs — Replace Broken Straps, Replace winder boxes, Un-stick Curtains, And Replace Electric Motors. We provide an all inclusive price including parts and time for your basic essential repairs. Yearly Maintenance — Full Service and Clean. To extend the life of your Roller Shutters they should be maintained twice a year, this includes sweeping out guides, brushing out ventilation holes and washing curtain, lubricating guides and mechanisms. We can do this for you or purchase the lubricant to provide your on ongoing maintenance. Always remember never spray water close to electric motor. Accidental Damage — Slats damaged. We will remove damaged slats, source particular stock and color and reinstall, where stock is not available we will provide you with a range of alternatives. Emergency Assistance (where possible). There are times when things just don't go to plan, unable to open your shutter to start trading for the day, or the shutter on your sliding door is completely down and can't get to your pets or car. Phone us, we may be able to assist. Moving home — remove and install. Paid to have the security and peace of mind of roller shutters installed on your rental property, or purchased some used ones. We can remove and install onto your new home. Phone us to arrange a inspection of the shutters and a free no obligation quote. Double story no problem — 2 men teams, extended ladders, scaffolding and cherry picker hire available Renovating or in need of a change - We offer a complete restoration service. Removal of your existing shutters, powder coating to change colour scheme, reinstall and service fittings. ALL BRANDS — NO PROBLEMS — We don't discriminate we fix all! Curved profile, Flat Profile Slats, with or without lines, Square or Round Pelmet Box we have established contacts with all roller shutter manufacturers to source the parts required to fix your problem. No chasing down distributors. We are the one stop repair shop, we do the leg work for you. Problems with your electric, we can investigate and report back on issues relating to 240 volt operation with wall switches, 12 volt — ODS Remote or Solar Powered. All electric connection work is certified compliant by our Electrician. Manual operating shutters can be Strap, Cord or Cable type, winder or strap coiler, we have these in stock. Ready for us to changeover or purchase yourself for DIY. Spring Assisted with lockable bottom bars and Electric Key Switches used in commercial and retail applications. We know the problems and we know the solutions.