About us Our Philosophy "We like to think that the work we do today will continue to be purposeful, well-loved spaces that families can enjoy for many years to come." Background Information Duncan Thompson Extensions has been building quality home extensions since the 1980s and with over 1000 successful projects undertaken, we are respected within the industry by our peers as a leader in the field of house extensions, design and construction. Our Managing Director, Chris French, is a second-generation specialist domestic builder with nearly 35 years of experience in his field and he personally oversees each and every project from concept to completion. The design team includes a carefully selected group of qualified architects, draftspeople and builders who each have extensive expertise in residential house extensions, additions and home renovations. It is their forward thinking that has created happy homes and sound investments for many families in the inner, eastern, south-eastern and bayside suburbs of Melbourne. In turn, Duncan Thompson Extensions enjoys a significant referral base; a great compliment that tells us we’re doing our job right. Duncan Thompson Extensions is registered with the HIA and our objectives are seen in our hallmark ‘GreenSmart’ designs; a program established by HIA to promote affordable and durable environmental solutions in residential design and construction. We are also registered with the MBAV, which aims to raise standards within the industry and serves the public by encouraging best work practice and standards. Our extended warranties go beyond the regulatory requirements and our professionally managed leading edge quality constructions will exceed your expectations. Affiliations Master Builders Association (MBA) Member No: 43061 Housing Industry Association (HIA) Member No: 836527 Home Owners Warranty Insurance (HOW). Each project is individually registered with the Building Practitioners Board – Registered Domestic Builder Unlimited DBU-9060 How we work Duncan Thompson Extensions’ design team brings each individual team member’s respective professional strengths together to create quality built home extensions that reflect your family’s needs and work within your budget. The first thing we do is assess the viability of the project to ensure that our client’s brief and expectations can be met within the context of: the site; the existing house; planning and building regulations and the nominated budget. As the design evolves, we reassess the likely project cost and the expected completion time for the extension and share this with the client. We always aim to be open and honest with our clients and involve them in the project, ensuring they have a good understanding of the work they’ve commissioned. Our expertise extends to dealing with Town Planning, ResCode, Heritage Overlays and obtaining building permits. This adds to the design process and gives our client peace of mind, knowing that these sometimes complex issues are being expertly handled. When the design is complete, we present it to our client using accurate, computer-generated colour perspective drawings, detailed floor plans and elevations and complete specifications. We can also arrange a 3D computer model and walk-through of the project if it’s required. Once the client fully understands the design and specifications we then ask them to approve the project, allowing us to proceed to the next stage, bringing their vision closer to completion. After the comprehensive quality assurance procedures are finished, we finalise the working drawings and contracts and secure the insurance and permits before we begin the house extension and renovations. This is when we begin to turn our client’s vision into a reality. Testimonials "We are very satisfied with our house and have recommended Duncan Thompson Extensions to other people. The finished product is excellent and it is a great family home!" Julian & Suzie, Mont Albert "When we first informed friends and family that we were going to undertake a home renovation everyone had a story to tell about their own personal experiences with building and renovating. Most of these stories involved negative experiences and a lot of stress and sometimes dissatisfaction with aspects of the end results. So we were very pleasantly surprised to find that our renovation journey was relatively easy, stress free and we are very happy with the end product." Mark, Mont Albert "It was a pleasure to deal with Duncan Thompson Extensions from start to finish. Our project ran very smoothly and on time with a high quality finished product. Everyone involved communicated well, was very honest and worked in a very professional manner. Whenever any issues or errors occurred - which is to be expected on a large project - Duncan Thompson Extensions rectified these quickly, efficiently and with a minimum of fuss. We would happily recommend Duncan Thompson Extensions to anyone considering a home renovation project." Gavin and Elisabeth, Carnegie "Thank you for all that you have done to transform our ‘old’ house into our wonderful ‘new’ house. All your support and guidance has been wonderful." The Holmes family, 2009