About Us Global Roto-Moulding is committed to achieving total customer satisfaction through vigorous innovation, totally reliable products and constant improvement of our business processes. Global is a 100% Australian owned and operated company, and continues to enjoy rapid growth, whilst maintaining a high level of quality and customer service. Our mission is to produce and deliver reliable products and services that meet customer needs. Starting in 1998 as a family business Global has grown from a small part time venture in to a large national company with factories in Victoria and Queensland. Global Roto-Moulding Pty Ltd began trading in 1999 as Mildura Roto-Moulding. At that time, our product range included a number of small tanks, and a range of custom moulded machine parts. Global Strives to ensure product quality and customer satisfaction. In 2005 Global became a Quality Assured ISO:9000-2001 company. Global has continued to improve processes to maintain this accreditation and to ensure the highest quality products possible. Global still maintains its personal connections with its customers to ensure that their needs are both heard and met. Global is an award winning company. Awards include: Innovation Customer service Prime/Powercor Business of the year in 2005 & 2006 Association of the Rotational Moulders Australia Best Rotational moulded Product (Best Technical Product) 2004 for Sardi Fan Cowl. Best Rotational moulded Product (Best Conversion Product) 2004 for ATV Haven. Products Cartage Tanks Rainwater Tanks Water troughs Custom Plastic Moulding Global is a highly experienced custom moulding sector. Our experience and constant upgrading of skills and equipment has lead to an ability to produce complicated yet quality products. Below are links to the websites of a number of custom moulding customers Our moulding capabilities are enhanced by the fact that we have a range of different types and sizes of ovens. We can mould up to approx. 4.0 m long x 2.4m dia. Global has a very good working relationship with Trymak Pty Ltd. Trymak specialises in Rotational Moulding Product Design, and is an excellent starting point for discussing your product requirements. Warranties & Returns Our standard range of rainwater tanks are covered by a 10 year warranty (not pro-rata). Our standard range of cartage and spray tanks are covered by a similar warranty for a period of 5 years. More information on the warranty can be accessed from the warranty link on the page for that particular product. If you find that goods you have received from Global Rotomoulding Pty Ltd are defective due to manufacturing fault or fail in any way during the warranty period, fail to perform as advertised or are not the same as advertised, you have the right to return the goods with proof of purchase to us for replacement or a refund. Refunds do not include initial freight costs. Freight costs to return goods are the responsibility of the consumer. All freight costs to return replacement goods will be paid for by Global Rotomoulding Pty Ltd. Global Rotomoulding Pty Ltd will not replace a faulty item under warranty if it is found that the item in question has either been damaged in transit, abused, misused, altered, tampered with or used in a way that it was not designed for or in the case where you have simply changed your mind. Disputes If you have a grievance regarding the warranty of any products purchased from Global Rotomoulding Pty Ltd please state your complaint in writing and send it to the postal details at the bottom of this page. Questions For questions regarding our warranties & Returns Policy, or other policy related material ( refer to the Contact US for Further details) you can contact us here or on the contact details below. Global Rotomoulding Pty Ltd ATT: RA Department PO Box 2693 MILDURA VIC 3502 Australia Phone: (03) 5024 6830 Fax: (03) 5024 5175